IT Infrastructure Management
Because your IT infrastructure matters
Learn how Pro4People can help you in IT Infrastructure Management
Cloud infrastructure maintenance? Or maybe technical support of your cloud IT infrastructure?
We offer you the opportunity to construct dedicated IT teams with the unique engineering profiles, which then will be seamlessly integrated and managed as a part of your own organization. In other words, we have your back.
Your Gains
By choosing Pro4People you’re ensuring:

uninterrupted operation of your cloud IT infrastructure

access to highly skilled engineering profiles

expertise in the operation and optimization of cloud based services

single-Point-of-Contact Project Management

readiness to apply ecosystem of tools and services used for IT service operations

minimal managerial effort on your side due to self-managed teams

support of your IT service in EU time zones
IT Teams
Here at Pro4People, we know that by offering your clients cloud hosted services, you in effect take over the responsibility for the cloud IT infrastructure management (maintenance and operation). We can support you in this process by constructing dedicated IT teams that will then take care of your IT assets.
Our offer includes all engineering roles that will allow you to easily cover various technical tasks. thus, you can rest assured that your IT infrastructure will allow you to meet your business goals.
People
Our engineers working in IT Teams have hands-on experience in the configuration and operation of cloud hosted IT services. We constantly broaden our knowledge and develop skills in order to stay up to date with changes in the modern IT landscape. Do you need to scale up your IT support team?
Wrocław, the city we are located in, is one of the hottest spots on the IT services map in Poland. We can assure you that if you want to expand your support team, you are in very capable hands.
Cloud Expertise
We have taken part in the design, development, and operation of many services hosted on the cloud. We can therefore as an Amazon Web Services Consulting Partner, help you design your system and provide IT infrastructure management with the focus on security and business continuity – all while keeping your costs down.
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Process
Our IT team works according to the agreed Service Management Plan and methodology like ITIL. Consequently the team processes planned daily events and reacts to your specified incidents or requests raised through our support system. Our term plans are prepared and monitored using Kanban methodology and collaboration is delivered accordingly to the agreed Service Level Agreement (SLA).
Infrastructure Design
We will take care of monitoring your service availability, capacity management as well as performance profiling of your IT infrastructure. Additionally, we will define the appropriate back-up and restoration procedures and plan all the tasks required to assure the continuity of your IT infrastructure business. As a result your clients’ confidence in robustness of your IT solution will be increased.
Infrastructure Operation
During Service Operation, the IT team will take care of all events, incidents, problems and access requests. To point out some of exemplary activities involved with infrastructure management: log reviews, infrastructure updates, security patches, resolving incidents. Our main goal here is not only to deliver the IT solution but also to resolve any problems reported by your clients.
Infrastructure Transition
Within this phase, we will take over responsibility for planning and supporting new IT service transitions as well as change and release management processes. All activities are planned in a manner which will altogether minimize your IT infrastructure downtime. If requested, we can also support you with validation and testing.
Security & Compliance
Our IT teams work with a focus on the compliance and security of your IT infrastructure. In case it is needed both internal and external security audits can be planned to give you more insight into security management. If you need any certification, e.g. ISO 27001, we can also help you implement it by using our Quality Management System.
Learn how Pro4People can help you
in IT Infrastructure Management
Let’s talk about your project
Information Note
Pro4People sp. z o.o., based in Wrocław, Poland at Wołowska 18 (postal code 51-116), will be the controller of your entrusted personal data. Your personal data will be processed for the period of 3 years from the moment of the last contact. Your data will be processed under the General Data Protection Regulation (GDPR) and derived Polish national regulations. The base for processing is your consent, thus you can execute all the individual rights derived from GDPR at any moment by contacting us at gdpr@pro4people.com. Pro4People may transfer your personal data only to its Trustworthy Suppliers providing supplementary services to us for the purpose specified in this consent.
Pro4People
If you prefer to reach us directly, you can send us an email or call us:
info@pro4people.com
+48 726 700 113
+48 602 148 253
Our office operates from 8:00 to 17:00 CET.